Diagnostic Partner’s Blog

Four Obstacles to Good Patient-Doctor Communication

July 21st, 2016

Medical Practices in 2016 are being graded on everything from wait times to treatment expectations to ‘bedside manner’. For the PCP professional, adopting new communication strategies may be a crucial step in alleviating issues before they begin. The importance of good patient-doctor communication should never be discounted as a mitigating factor. It is an integral […]

Nine Ways to improve costumer service in your practice

July 7th, 2016

It’s 2016, and the results are in: your patient is a consumer. There is no denying it, patients are showing telltale signs: shopping around, researching online and shamelessly asking for specific treatments and medications. This reality is driving the current trends in medical office management. And to patients, customer service is sometimes as much of […]

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Shishir Khetan, MD
Partner

Rockville Internal Medicine Group